DGlide

Zoho FSM vs DGlide:
Which One Runs Your AMC Business?

Zoho FSM schedules service appointments well. DGlide runs AMC contracts, warranties, spares, and service billing around the equipment you maintain.

Power2U
Armadillo
Lead Controls
Clarion
Indo Tech
JSW
Rolcon
Sharp Laser Component
TGT

Four Reasons Equipment Service Teams Pick DGlide Over Zoho FSM

AMC Built-In

Contracts, visit counts, and renewal alerts sit beside every job.

Serial Number First

Every complaint opens against the machine and its warranty.

Works Without Signal

Technicians update status, parts, and sign-off offline, then sync.

Tally and GST Ready

GST invoices and Tally entries flow from the closed job.

Pick by How Your Service Business Earns

Zoho FSM and DGlide both run field jobs. They split on contracts, installed base, and billing.

DGlide Is the Better Choice If

Your service revenue comes from machines you sold, contracts you renew, and parts you bill.

  • AMC and warranty renewals drive revenue
  • Complaints must open against a serial number
  • Technicians work where signal drops
  • Accounts run on Tally with GST invoices
  • Sales enquiries and service share one record

Zoho FSM Serves You Better If

You book many short, one-off visits and already run Zoho CRM or Zoho Books.

  • Your teams already work inside Zoho apps
  • The free plan covers your job volume
  • Jobs are single visits, not contracts
  • You want published prices and self-signup
  • Technicians need the app in many languages

3 Ways DGlide is Better

A deeper look at DGlide's core differentiators against Zoho FSM.

AMC Contracts Live Inside the System

Zoho FSM lists no contract module; contracts attach to an asset as documents. DGlide holds each AMC as a record: visits owed, visits done, expiry date, and a renewal alert your coordinator sees weeks before the contract lapses.

The Job Keeps Moving Offline

Zoho FSM's offline mode is read-only for the latest 200 appointments, and status updates wait for signal. DGlide technicians update status, parts used, photos, and customer sign-off offline, and the job syncs once the phone reconnects.

Spares and Tally Without Extra Apps

Zoho FSM needs Zoho Inventory and Zoho Books subscriptions for stock and serial numbers, and lists no Tally connector. DGlide tracks spares by machine, raises the GST invoice from the job, and syncs entries to Tally.

Zoho FSM vs DGlide, Feature by Feature

Every Zoho FSM row names the edition it needs. "Via Zoho app" means a separate Zoho subscription.

DGlide compared with Zoho FSM
Pricing basis
Custom quote for your team and scope for DGlide
Service appointments per month, whole organisation for Zoho FSM
Entry price
Custom quote for DGlide
Standard from INR 1,200 a month (60 appointments), plus GST for Zoho FSM
At 2,000 appointments a month
Custom quote for DGlide
Standard INR 19,600, Professional INR 30,000, Premium INR 40,000 a month, plus GST for Zoho FSM
Multi-day jobs
Custom quote for DGlide
Counted once for each day the job spans for Zoho FSM
Unused volume
Not applicable for DGlide
Unused appointments do not roll over for Zoho FSM
Free plan
Not offered for DGlide
Free: 30 appointments a month, 20 users for Zoho FSM
Free trial
Yes for DGlide
Yes for Zoho FSM
Setup and onboarding
DGlide team configures and trains for DGlide
Self-setup, or Zoho partner packages for Zoho FSM
User limit
Set in your quote for DGlide
200 on Standard and Professional, 500 on Premium for Zoho FSM

Zoho FSM details checked on zoho.com pricing, plan comparison, release notes, and help pages on 15 September 2026. Prices exclude GST. "Not listed" means absent from Zoho's plan comparison and module list on that date. DGlide pricing is by custom quote.

Works With Tally, Zoho Books, and Your ERP

Keep invoices, stock, and customer records in step with the systems you already run.Keep invoices, stock, and customer records in step with the systems you already run.

Tally Prime
Zoho Books
SAP Business One
WhatsApp Business
IndiaMART
Razorpay and UPI
Tally Prime
Zoho Books
SAP Business One
WhatsApp Business
IndiaMART
Razorpay and UPI

Moving From Zoho FSM to DGlide

Service Teams
Running on DGlide

1/4

Published results from existing DGlide customers.

3x service revenue growth in Q1

Director, Clarion Coolers

Mohit Makkar

Director, Clarion Coolers

8-minute lead response, down from 40+

Director, Prompt Lasers

Rahul Sharma

Director, Prompt Lasers

Zero missed project costs

Founder, Advanced Micro Services

Malatesh Patil

Founder, Advanced Micro Services

We went live in three weeks. The team stopped asking about the software after day two — it just fit.

Aero Precision Works

General Manager

Aero Precision Works

Proof, Not Promises

The Challenge

An air cooler maker was losing service revenue somewhere between complaint calls, technician visits, and billing.

Appliance Manufacturer
Complaints + Service Billing

The Success Metrics

Once complaints, technicians, and billing ran in one system, service became a profit centre.

0x

Service revenue growth in Q1

0%+

Faster response time

0

System from complaint to invoice

We were fixing coolers and forgetting to bill for them. DGlide stopped that. — Mohit Makkar, Director, Clarion

DGlide

How DGlide Fixed It

Customers log complaints on the Clarion website
Every complaint lands in one service queue
Technicians assigned and tracked through the day
Billing raised from the closed job
Response time cut by more than 40%
Service reported as its own profit line
AMC

Contracts that renew on time

DGlide tracks every AMC visit and expiry, so renewals reach your coordinator before a contract lapses.

Get a Quote
Weeks

From Zoho FSM export to go-live

Customers, assets, and open jobs move across, so technicians switch without losing service history.

Frequently Asked Questions

Questions flowing through a magnifying glass into an answer

Zoho FSM has a free plan with limits. It allows 30 service appointments a month and up to 20 users. Offline access starts on the paid Standard edition. Assets, maintenance plans, and WhatsApp need the Professional edition.

Same

Your next AMC renewal should not depend on someone's memory. See how DGlide tracks it.

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